FAQs
1. What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards, net banking, UPI, mobile wallets, and Cash on Delivery (COD) for eligible locations.
2. Do you offer international shipping?
Currently, we primarily serve customers within India. We're working on expanding our reach, but at the moment, we don't offer international shipping.
3. What is your shipping policy?
We offer standard and express shipping options. Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days, depending on your location. Shipping costs and delivery times may vary, so please check our Shipping & Delivery page for more details.
4. Can I return or exchange a product if I'm not satisfied?
Yes, you can. We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within days from the date of delivery. Please refer to our Returns & Exchanges page for more details.
5. Are the products on your site genuine and of good quality?
Absolutely! We take quality seriously and work with trusted suppliers and manufacturers to ensure the authenticity and quality of our products. Customer satisfaction is our top priority.
6. How can I track my order?
You can easily track your order by visiting the "Track Order" page on our website. You'll need your order number and the email address you used to place the order.
7. Is my personal information safe when I shop on your website?
Yes, your personal information is secure. We use the latest encryption and security measures to protect your data. We don't share your information with third parties and adhere to strict privacy guidelines.
8. Do you offer any discounts or promotions?
: Yes, we frequently offer promotions, discounts, and special deals. Keep an eye on our website, newsletter, and social media channels to stay updated on our latest offers and discounts.
9. Can I contact customer support for assistance?
Absolutely! Our customer support team is here to assist you. You can reach out to us through our Contact Us page, email, or our customer support hotline. We're here to help with any questions or concerns you may have.
10. What if the product I want is out of stock?
If a product is out of stock, you can join the waitlist or contact our customer support team. We'll do our best to notify you when the item becomes available or suggest alternatives that might meet your needs.